Terms & Conditions

TERMS AND CONDITIONS

Last Updated: September 18, 2026

These Terms and Conditions (“Terms”) govern your access to and use of the Persimo Inc. website and any purchases made through the website. By accessing or using our website, you agree to these Terms. If you do not agree with these Terms, please do not use our website.

​

ABOUT PERSIMO

This website is operated by Persimo Inc. (“Persimo,” “we,” “us,” or “our”), a company based in Cambridge, Massachusetts.

Persimo creates and sells food products made from persimmons, including persimmon syrup and related products.

​

1. USE OF OUR WEBSITE

You may use our website only for lawful purposes and in accordance with these Terms.

You agree not to:

• Use the website for any unlawful purpose

• Attempt to gain unauthorized access to the website or its systems

• Interfere with or disrupt the operation of the website

• Submit false, misleading, or fraudulent information

• Copy, reproduce, modify, or distribute website content without our permission

• Use automated systems or methods to access or collect information from the website without our permission

We reserve the right to suspend or terminate access to the website if we believe these Terms have been violated.

 

     2. PRODUCTS AND PRODUCT INFORMATION

We make reasonable efforts to ensure that product descriptions, photographs, ingredients, nutritional information, availability, pricing, and other information on our website are accurate and current.

However, we do not guarantee that all information will always be complete, accurate, or error-free.

Product photographs are for illustrative purposes and may differ slightly from the actual product.

We reserve the right to change product descriptions, ingredients, packaging, availability, and other product information at any time without prior notice.

​

     3. FOOD ALLERGIES AND INGREDIENT INFORMATION

Please carefully review the ingredient and allergen information provided with each product before purchasing or consuming it.

If you have a food allergy, intolerance, dietary restriction, or other health-related concern, please review the applicable product information and consult an appropriate healthcare professional when necessary.

Persimo cannot guarantee that our products or facilities are completely free from all allergens unless specifically stated otherwise.

​

     4. ORDERS AND PURCHASES

When you place an order through our website, you are making an offer to purchase the products in your order.

We reserve the right to accept or decline an order for any lawful reason.

An order is not considered accepted until we provide confirmation that your order has been accepted.

We may cancel or limit an order if:

• A product is unavailable

• There is an error in the product description or price

• We suspect fraudulent or unauthorized activity

• We are unable to fulfill the order

• Required information is incomplete or inaccurate

If we cancel an order after payment has been processed, we will provide an appropriate refund.

​

      5. PRICES AND PAYMENT

All prices displayed on our website are in U.S. dollars unless otherwise stated.

Prices may change at any time without prior notice.

Applicable taxes, shipping charges, and other fees may be added to your order at checkout.

Payments are processed through the payment services made available through our website. We do not intend to store complete payment card information on our own systems.

​

     6. SHIPPING AND DELIVERY

We will make reasonable efforts to process and ship orders within the timeframes communicated on our website.

Delivery dates are estimates and are not guaranteed unless expressly stated otherwise.

Shipping delays may occur due to circumstances beyond our control, including carrier delays, weather, natural disasters, holidays, or other unforeseen circumstances.

You are responsible for providing an accurate shipping address. Persimo Inc is not responsible for delays, losses, or additional costs resulting from an incorrect or incomplete shipping address provided by the customer.

​

     7. RETURNS, REFUNDS, AND DAMAGED PRODUCTS

Because Persimo products are food products, we generally do not accept returns of opened or consumed products.

If your order arrives damaged, defective,